Chuy's Frequently Asked Questions

Our hours vary by location. Find Your Chuy's to see hours of operation.

We're here for you every day of the year, except Thanksgiving and Christmas Day. On Christmas Eve, we'll be closing early at 3 p.m. to give our team time to celebrate with family and friends. Be sure to check the hours at your favorite location before visiting!

Oops! Need to change or cancel your order? No worries—give the restaurant a call, and they'll see what they can do to help!

Oh yeah! Get your sip and dip on with drink specials and queso deals that'll make your day, Monday through Friday. Find Your Chuy's for location-specific hours and specials!

We’d love to hear from you! You can call the General Manager at your local Chuy’s to share your thoughts. Just visit our location page to find the phone number. Our Guest Relations team is also available to help online or by phone. Online: Use our contact form. Phone: 800-859-6598 (Monday through Friday from 9:00 am to 3:00 pm CT).

We're always exploring new markets, especially where Chuy's fans are! If your city isn't listed in our Chuy's locations, check back from time to time, and feel free to Contact Us with suggestions. Hopefully, you'll get your Chuy's fix soon!

While reservations aren't our style, we do have an online waitlist for parties of 6 or fewer. Got a big group? Give your local Chuy's a call!

Most of our décor and furnishings are one of a kind or custom made from artists and artisans, so they are unfortunately not for sale. But hey, you can enjoy them while you're here!

Chuy's is all about good food and good vibes! Our locations are fun, colorful, and perfect for hanging out with friends, family, or celebrating something special.

Currently we do not franchise Chuy's.

You can find all our delicious, made-from-scratch dishes and drink pairings on our Menu page.

Yes! You always get free chips and salsa. But you wanna go all in? Ask for some Creamy Jalapeño, too! Trust us. Then thank us.

We offer items that do not contain gluten; however, all our items are prepared where traces of gluten can be found. You can always talk to the manager on duty about any questions or concerns you might have.

Yes! We offer a range of vegetarian-friendly dishes, including veggie enchiladas, guacamole soft tacos, and bean & cheese burritos. Ask your server about other vegetarian-friendly modifications, too.

We take food allergies seriously. Should you have a question about a menu item or ingredients, we'd love to have our team check our recipe for you. Simply contact our Guest Relations Team with the allergy or the ingredient(s) you are looking to avoid and the menu item(s) you'd like us to check. If you're in restaurant, please reach out to the manager with your allergy questions or concerns.

Please view our Nutritional Information for full details about our menu offerings.

Yes, Chuy's is great for gatherings of family, friends, or business! For orders up to $500, you can order online for pickup or delivery. For larger orders, please reach out to your local catering manager .

We get it—saying goodbye to a favorite isn't easy. We're always looking to refresh our menu with new, limited-time specials, and some fan favorites may take a break while we try something new. But don't worry—some items may return with a new twist, so keep an eye out! Our team is constantly evaluating our menu to provide the best possible dining experience for all our customers. You'll be able to see all announcements on chuys.com.

Want to join the Chuy's family? For existing locations, visit careers.chuys.com or text CHJOBS to 61000 to apply. Search for the location nearest you. Find a FUN role now!

If seeking information pertaining to your employment, please contact the following departments or information directly.

• Benefits 888-374-3343
• Payroll 407-245-4400
• Employee Relations 800-932-2553
• W-2 Information https://www.w2express.com

Join our email club and get the inside scoop on news, specials, and all things Chuy's!

Yes! Celebrate your birthday with us and enjoy a free dessert. Because what's a birthday without a sweet treat?

Want to share the Chuy's love? You can purchase a physical gift card at your local restaurant or purchase online either physical or digital eGift cards.

Check the balance of your Chuy's gift card online. For other questions, customer service is available Monday - Friday, 9am - 6pm ET. at 1-855-328-2486, or giftcardservices@gift.chuys.com.

Waiting on a gift card? Call 1-855-328-2486, Monday - Friday, 9am - 6pm ET or email giftcardservices@gift.chuys.com.

Is your gift card being stubborn? Don't worry, we'll try our best to help! Give our team a call at 1-855-328-2486, Monday - Friday, 9am - 6pm ET, or reach out via our Contact Us form.

Our Gift Card Services team will be happy to answer any questions you have about your gift card order placed. Call 1-855-328-2486, Monday - Friday, 9am - 6pm ET or email giftcardservices@gift.chuys.com.

There are a variety of Gift Card scams that request payment by Gift Card. Darden Restaurants is not responsible for, and assumes no liability to you for, any unlawful conduct or fraud by any third party associated with any Gift Card. If anyone insists you pay with gift cards, decline the offer and report the incident to the FTC at ftc.gov/complaint.

• NY residents, report to NYS Division of Consumer Protection at 800-697-1220
• RI residents, report to Rhode Island Attorney General's Office at 401-274-4400
• NJ residents, report to New Jersey Division of Consumer Affairs at 800-242-5846
• MD residents, report to Consumer Protection Division at 888-743-0023

We believe giving back to the community is a privilege and a responsibility. Please reach out to your local Chuy's General Manager for requests for donations or sponsorship requests.

Need a receipt to remember your delicious meal? For itemized receipts within 90 days, reach out to the manager at the Chuy's location you visited.

Uh-oh, did you leave something behind? Please contact the manager of the Chuy’s location you visited, and we’ll see if your item made its way to the lost and found.